This report includes findings from a survey of 900 professionals across industries including manufacturing, retail, construction and hospitality. We asked professionals how their organizations acquire and use voice solutions. 

This report highlights: 

  • How organizations acquire voice tools and what they consider important
  • What's working and what's not in voice tools being used by businesses today
  • How teams are actually using voice bots

Findings include:

  • 75% of respondents communicate with at least six coworkers every day.
  • People use an average of 4.5 different communication tools at work.
  • Over 50% of respondents had their voice communication tool provided to them by their company.

Download the report to discover how the market is evolving and how your organization may be affected.