Analyst Report: 451 Research Business Impact Brief
Achieving Unified Communications and Digitizing Frontline Operations Through Real-Time Voice Collaboration
Frontline workers have increasingly been in the spotlight for digital transformation and IT and business communications investments across practically all industries.
This trend accelerated with the COVID-19 outbreak and is evolving beyond person-to-person (P2P) communications to comprise more complex workflows with application-to-person (A2P) communications.
Download 451 Research’s free Business Impact Brief to learn:
- What frontline workers say are their top needs for productivity
- Why push-to-talk (PTT) 2.0 with AI-enabled capabilities are key to the digital experience
- The competitive advantage organizations gain when they help workers find and share information and automate repetitive tasks
- And so much more
Learn more about how PTT 2.0 enables unified communications for the frontline workforce. Download the report today!